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Get in touch with our Customer Care team

The Chemist Direct Customer Care team is here to help, so please use the most relevant way to get in touch below...

Live Chat

When available - please click on the "Live Chat" button to chat with a Customer Care team member directly.

Call Us

Speak with a Customer Care team member on: 0121 541 1800

The call lines are open: Mon - Fri: 9:00am - 5:00pm

Approximately 95% of calls are being answered first time, however you may experience some delays during peak times. They provide a free call back service and endeavour to call you back within an hour.

Email Us

You can email the Customer Care team at: contactus@chemistdirect.co.uk

The current email response time is between 1-2 working days.